Digital Crisis Blog
Stay updated with the latest IT and cybersecurity insights on our blog. Discover expert tips and industry news to optimize and secure your business IT.
Blog
Technical debt builds faster than you think
There are always parts of the environment that you know could be better. No immediate issues, but areas where the setup reflects how things looked at the time instead of...
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There’s only one thing you can rely on cybercriminals for
Cybercriminals arguing with each other sounds like good news. One group targeting another. Threats flying back and forth. Even promises to “help” victims caught in the middle. It almost feels...
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Blog
Scaling the help desk without disruption
There’s a point where the help desk starts to feel different. Tickets are being picked up, users are getting support, and the team is doing what it needs to do....
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Here’s what’s new in Copilot Wave 3
If you use Microsoft 365 every day, you’ve probably noticed that Copilot hasn’t stood still. It’s been evolving in the background, gradually becoming more embedded in the way Word, Excel,...
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Blog
If you step back, what still works?
There’s a moment that you’ll recognize as an IT director. Something goes wrong, or starts heading in that direction, and you step in. You know where to look and what...
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Blog
Warning: Don’t fall for fake CAPTCHAs
You’ve seen them hundreds of times. “Click here to prove you’re not a robot.” It’s one of those things you don’t really think about. You tick a box, maybe select...
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Blog
The IT director’s hidden dependencies
There’s a type of risk that doesn’t show up in reports or alerts. Everything appears to be working as it should. Systems are stable, users are getting what they need,...
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Blog
Should you ban AI on Fridays?
It sounds like a joke. “Maybe we should just ban AI on Friday afternoons.” But the more you think about it, the more it makes sense. By Friday, most people...
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Blog
When documentation becomes a single point of failure
There’s a certain kind of risk that doesn’t come from a gap in technology. It comes from how much of your environment exists in your head. You know how things...
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